Wednesday, March 3, 2010

You Need Google Alerts

Hey, wouldn't it be great if you had a little brother or sister hanging out on the interwebz all day and tattling on anyone who said anything about you or your work online? Then you could quickly respond with appreciation to any kudos, and if it seemed like it would do any good, with damage control to any not-so-kudos. As it turns out, you already do have just such a little tattle-tale, ready and waiting to report back to you. Its name is Google Alerts.

How To Use Google Alerts
The way it works is simple: you go to the Google Alerts page and set up a separate Alert for each word or phrase you'd like reported back to you. Note that you don't have to have a Google or Gmail account to do this.

Under "Type" you can specify whether you want the Alert to search News (news reporting sites), Blogs, Web (non-blog websites), Video (video sharing sites like YouTube), Groups (online communities), or Comprehensive (any mention on any site). Under "How often" you can tell Google Alerts to notify you as-it-happens, once a day or once a week. Anytime the word or phrase you've specified turns up online, Google Alerts sends you an email with a link to the page where the mention occurred. For "Email length" you can choose an upper limit of 20 results or 50 results per email notification. Then you just enter your email address, click the Create Alert button, and your personal tattle-tale is on the job.

What Alerts Should Authors Have?

I recommend authors set up alerts for their author or pen name(s), the titles of each of their books, the name(s) of their blog(s) and/or website(s), and the names of any events, sites, etc. with which the author is affiliated. I also recommend the following settings for Alerts:

Type: Comprehensive - so you don't miss any mentions

How Often: once a day or once a week - so you're not inundated with Alert emails

Email Length: up to 20 results - this limit will probably far exceed the actual number of results in your Alerts for a very long time

Be sure to enter your Alert search terms the same as you would in a search engine. Use quotation marks around phrases and full names to avoid a lot of incorrect results. For example, if I entered the Alert search for Publetariat's Author Workshop Cruise like this:

Author Workshop Cruise

my Alert would include any references to "Author", "Workshop", or "Cruise". If I enter the search term like this:

"Author Workshop Cruise"

my Alert will only include references to the entire phrase, "Author Workshop Cruise".

Alerts based on general search terms will return a lot of false positives even when you employ quotation marks, but it can't be helped in some cases. For example, I've set up an Alert for ' "Snow Ball" + novel ' to be notified anytime my novel Snow Ball is being bandied about online, but I also get a lot of hits from people who are talking about about actual balls of snow. Still, I'd rather scan through a few false positives each day than stay in the dark about it when people are talking about my book.

Only people with Google/Gmail accounts can make changes to their existing Alerts, and this is accomplished via the "Manage Alerts" link in any alert email. Users without Google/Gmail accounts can only delete existing Alerts and add new ones. If you don't have a Google/Gmail account and you need to change one of your Alerts, here's how to do it:

1. Copy down the parameters of the Alert from within one of its Alert emails, and mark the email with a star or file it in a location where you can easily locate it later

2. Go to the Google Alerts page and create a new Alert, using as many of the parameters you copied as you wish, and changing any you need to change

3. After you've received an Alert from the newly-created version (so you know it's working), return to the Alert email from which you copied the parameters, and click the "Delete this alert" link

How To React To An Alert

When an Alert notifies you of a positive mention, go to the site and see if comments are enabled. If they are, leave a note of thanks to the post's author, along with any additional remarks you can offer about the article, discussion topic, or post in question. Be sure to check off the "be notified of any responses" box, if there is one, so if anyone replies to your comment you'll be notified and can come back to respond. Also be sure to spread the word by sharing a link to the page whenever appropriate. This is a win-win that rewards the person who mentioned you or your work by driving traffic to their site, and strengthens your author platform by demonstrating that people are saying nice things about you or your work.

You will be amazed at what a big impact your response and publicity can have on the people who've mentioned you or your work. They will feel validated and appreciated, and will be that much more likely to sing your praises whenever the opportunity arises.

When an Alert notifies you of a negative mention, you'll need to decide whether or not it will be productive for you to respond. In most cases, it isn't. Please see these posts for additional guidance:

Congratulations, You Get To Be The Bigger Person Now

Internet Defamation, Author Platform, And You

So head on over to Google Alerts and get your personal tattle-tale on the job right away!


Joleene Naylor said...

I have some set up, but I hadn't thought of using my blog title as one too! Thanks for the good idea!

April L. Hamilton said...

Thanks for reading, and commenting, Joleene. I have something like a dozen Alerts set up. It may seem like this will create a burden, in having to read the Alert lists each day and respond to them, but:

1. Better to have the tool available than not, even if you have to skip reading an Alert list here and there - authors/writers: remember, you weren't reading *any* of them until you set up Alerts, so even if you only get around to reviewing your Alerts half of the time, that's better than you were doing before

2. Each of my daily Alert lists is pretty short, usually 5 references or fewer

3. Most of the Alerts aren't pertaining to things requiring a response; many of them are just trackbacks to my blog posts, or articles on Publetariat

Overall, Alerts are a great tool for helping to manage, monitor and grow your author platform.

The Remembrance Tree said...

...been using G-alerts for some time now, helps with book research and further readings on subject matter. Also, nice of you to mention 'how to react' to those who may not know what to do with the information. Great post AH.

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