Showing posts with label crisis in publishing. Show all posts
Showing posts with label crisis in publishing. Show all posts

Monday, April 16, 2012

If You're Not Ready To Invest, You're Not Ready To Publish

This post is about the alarming sense of entitlement I'm seeing out there among indies and would-be indies now that we've become empowered to publish. I'm sure I sound like a broken record (or damaged MP3) by now, but apparently I need to keep saying this:

The decision to self-publish for profit is a BUSINESS decision. When you decide to self-publish for a profit you are deciding to LAUNCH A BUSINESS. You are going into direct COMPETITION with every other publisher and self-publisher out there, and many of them have a lot more money, time and experience than you do, no matter who you are. No one who goes into business has an inherent right to success or profit, or even the attention of consumers. All of those things must be earned, and are generally hard-won.

Anyone who wants to launch a new business like a restaurant, widget manufacturer, accounting practice or pool service expects to invest a certain amount of start-up capital, both in terms of actual cash and sweat equity. Neither is dispensable. Yet plenty of would-be indie authors seem to think it's unfair for me, and even the book-buying public, to expect them to invest anything more than the sweat equity part of the equation. They expect the public to be able to look past a cut-rate cover, ignore the typos, bad grammar and the many other substantive flaws that can be eliminated by a good editor, and see the excellent story within. These indies are wrong, and they're hurting all of us by lowering the collective bar.



In a recent Facebook exchange, one indie author directed this to me:

Not all self published authors can afford to hire out for pro services. If that were the case, why not go with a vanity publishing company and all their promises.
To which I responded, in part:
...if we self-publishers wish to compete head-to-head with mainstream books, we have to be willing to invest what it takes both in terms of effort and money. Hiring a pro editor and cover designer yourself is a far cry from going with a vanity press, which will usurp your rights and take a cut of your royalties. A pro edit, file conversion and cover design shouldn't cost most self-pubbers more than about $400-$600, if you check the freelancer listings on Smashwords---and many can beat even those prices by shopping around and calling in favors. Yes, it's a lot of money, but compare that to how many thousands of dollars a mainstream publisher invests in every book *it* acquires and releases. If we want a seat at the poker table, we have to be willing to invest at least a small stake.
Another commenter replied:

I work as a handyman. I'm barely making it. $400 to $600 is half a months' wages for me. How would you suggest I scrape together enough to pay someone to edit my book and another someone to design a cover for it?

My response was:

I'm sorry to say this...but the realities of launching and running a business are what they are, and I have often advised would-be indies NOT to publish until they can afford to do it right. The vast majority of authors, mainstream and indie alike, do not earn enough from sales of their books to live on. Virtually all of us still need day jobs.

The fact that the content is gold won't matter if all the reader notices is typos, bad grammar or spelling mistakes, and an amateurish cover. For years us indies have been saying all we want is the opportunity to compete against the mainstream on a level playing field---but that means we have to be willing to do (and spend) what it takes to compete. I'm all for DIY when the person has the skills, and for trading favors and doing whatever else one can to shave costs. But it's unrealistic to think one can go up against multi-million dollar publishers without spending even a few hundred dollars.

Hopeful Olympians pay for quality equipment, coaching and travel. Hopeful artists pay for quality supplies, professional framing and gallery space. Hopeful filmmakers pay for quality cameras and professional editing, or at least time in a professional editing bay to do it themselves. The fact that it's much easier for a rich hopeful to afford the necessities of his craft or sport than it is for a poor one doesn't make those things any less NECESSARY for the poor hopeful.


People DO judge a book by its cover, as I've learned firsthand. The cover for my novel Adelaide Einstein is much less slick than the one for my novel Snow Ball, and Snow Ball outsells Adelaide month in and out despite the fact that Adelaide has nearly three times as many positive reviews. I can complain all I want about how unfair it is that more readers won't give Adelaide a chance, but that won't sell more copies of the book.

And ebook fans DO post negative reviews based solely on bad editing and poor formatting. I've found most ebook fans to be very welcoming to indies, and even willing to cut them some slack to an extent in acknowledgment that we're not backed by a Big 6 publisher. But when poor formatting or bad editing gets in the way of their enjoyment of the content, they stop reading and let others know about it.

Remember: publishing was never meant to be fair. It's a business. Mainstream-published authors have the luxury of a whole staff of businesspeople standing between their delicate, artistic sensibilities and the harsh realities of commerce, but they pay for it pretty dearly in reduced royalties and the loss of control of their work. We indies have to be willing and able to play both sides of the net, art AND commerce, ourselves.

If you're not willing, or you're not able, you're not ready to publish.

UPDATED TO ADD: having seen comments on this post here and elsewhere, I'm kind of shocked that this is such a controversial stand to take. I mean, if I wanted to go into business making and selling any other product, and openly admitted I had no money for quality control (editing), packaging (cover design) or marketing (author platform) for the product, that I didn't have the skills to do all of those things myself at a level comparable to a professional, and I don't know anyone who'd be willing to offer those services to me for free, everyone would just say, "Well, maybe you need to wait till you've saved up some money, then."

But for some reason, to some people, when the product in question is a book, it's somehow a special case. To those people, suggesting the author delay publication till he can make his product---a book---the best it can be is elitest. I'm not saying that only the rich should be able to publish, not remotely. I strongly encourage controlling costs, acquiring as many skills as possible so you can do a professional job of things yourself, calling in favors and comparison shopping for services. And I'm not saying those who don't do these things should be barred from publishing.

All I'm saying is, if you're going to step into the spotlight and invite the scrutiny of a paying public, doesn't it make sense to put your best foot forward? If "good enough" is inadequate when it comes to the quality of your storytelling and characterization, why is it acceptable when it comes to the quality of your book's presentation?

Thursday, April 12, 2012

Amazon vs. Apple And The Agency 5: Let's Get The Facts Straight

Given that anyone who reads my blog is an author, publisher, or otherwise involved in the book business, I don't think I need to trouble myself with recounting every detail of how the U.S. Department of Justice came to charge Apple, Inc. and publishers Macmillan, Penguin, Hachette Group, Simon and Schuster and HarperCollins with collusion to fix ebook prices. But judging by the many hysterical, righteous articles and editorials I'm reading in the wake of antitrust charges being filed and three of the five named publishers promptly settling out of court, there's plenty of inaccuracy and flawed logic out there that needs to be addressed.

1. Before Apple and the Agency 5 publishers established their Agency Pricing plan, Amazon was hurting publishers' bottom lines by offering their Kindle-format bestsellers at a discount price. Publishers had to do something to stop Amazon from doing this, so they could earn enough money to cover their expenses and still earn a modest profit.

FALSE

Prior to Agency pricing, publishers sold their Kindle-format books to Amazon under the same basic wholesale terms they used to sell their hard-copy books to Amazon. Publishers set a suggested retail price for the public, but sold each copy to Amazon at a lower, wholesale price that generally constituted 60% of the suggested retail price. That percentage is standard across the industry for all booksellers, and is fixed regardless of the price at which a given book, digital or hardcopy, actually sells.

This means that if the publisher set a suggested retail price of $20 for a given Kindle book, Amazon had to pay the publisher $12 per copy sold. Even if Amazon elected to sell those books at a discounted retail price of say, $9.99, it still had to pay the publisher $12 per copy sold. Most of the mainstream Kindle bestsellers Amazon was selling at $9.99 were being sold at a loss to Amazon, but publishers still earned the same cut as they would if Amazon hadn't discounted.

2. If Amazon is allowed to offer mainstream bestsellers as a "loss leader" product, it will soon have a monopoly over ebook sales in general and will then demand that publishers accept a lower cut on each copy sold---and in fact, they are already starting to do this with their 2012 vendor contracts with publishers.

FALSE

While it's true that Amazon's 2012 vendor contracts do charge higher prices for on-site promotion than in prior years (though specific details of the new contracts have not been publicly disclosed), no one is claiming Amazon is demanding any decrease in the publishers' usual 60% cut. It's unclear whether publishers can opt out of the on-site promotion, but still offer their books for sale on the site.


3. Amazon has already driven most of its competition out of business through predatory pricing tactics.

FALSE

While it's true that Amazon operated at an annual, multimillion dollar loss for its first five years in business (as detailed in the documentary film series, Nerds 2.01: A Brief History of the Internet, 1998), during which time it was primarily a bookseller, the primary reason for its losses had to do with the usual business startup expenses, plus Jeff Bezos' very ambitious growth and expansion plans for the burgeoning e-tailer. Amazon spent immense quantities of cash on advertising and setting up a nationwide network of fulfillment centers in those early years.

Amazon also invested heavily in making its customers' buying experience the best it could be. Recall that Amazon launched at a time when online shopping was far from typical, and most consumers viewed online stores with suspicion, fearful that their credit card and other personal information couldn't possibly be kept secure online. A second obstacle to overcome was consumers' habit of instant gratification: why buy online, which is essentially no different from mail-ordering, a product one could buy in any local store? Amazon had an answer to both issues.

First, it could afford to offer products at a lower retail price because its overhead costs were much lower than those of a brick-and-mortar store. Warehouse space is cheaper to buy or rent than retail space, and fewer workers are needed to run a fulfillment center than to staff a retail store; much of its processes could be automated.

Of course, a lower retail price is meaningless if the difference is made up in shipping expense, and the customer has to wait for his purchase to arrive in the mail to boot. Amazon's answer to these two problems was to frequently offer free shipping, and (for its first couple of years in business) to ship every domestic order out via Federal Express, regardless of whether or not the customer opted to pay for expedited shipping, as a standard practice. Remember that?

These were strategic moves aimed at establishing the internet as a safe place to shop, and Amazon as a trusted retailer in the minds of consumers. Of course Amazon also wanted to become a preferred retailer in the minds of consumers, but that's true of any retailer. If its mail-order business model is simply more financially efficient and convenient for customers than brick-and-mortar shopping, that's more the natural outcome of a major technological and cultural shift than the result of any targeted, purposeful attempt to drive all competitors out of the marketplace. As plenty of others have observed, I'm sure the buggy whip manufacturers were pretty angry when automobiles became the standard mode of transportation, too.


4. Amazon is now in a position where it can strong-arm publishers into whatever pricing and sales terms it wants, slowly bleeding those publishers to the point where they can no longer survive.

FALSE
Publishers are no more dependent on Amazon for their survival than computer manufacturers are dependent on Best Buy for theirs. Publishers are free to enter into direct competition with Amazon by pulling all their titles from the site and selling them exclusively through their own online stores and selected brick and mortar outlets, such as Barnes and Noble, Target and airport stores. Computer and other manufacturers have long offered direct sales to consumers through their websites, and there's nothing stopping publishers from following suit, other than a reluctance to alter their failing, bricks-and-mortar-centric business model.

Certainly, a considerable amount of effort and capital investment would be required to set up an online sales outlet where none exists today for most publishers, but the realities of remaining competitive in a changing marketplace are what they are. The fact that publishers dragged their feet and dug in their heels rather than adapt to changing market forces can hardly be blamed on Amazon. The internet moved their cheese, not Amazon.

As to slowly killing off publishers, it behooves Amazon NOT to bleed its primary suppliers dry. Amazon has been launching its own publishing initiatives, but unless it succeeds in luring most major authors away from every major publisher, unless it starts buying up competing presses (a mistake the major publishers have made in spades and have probably now come to regret), it will always be one among numerous publishers.

Finally, consider the digital music example set by Apple with its iPod and iTunes. Apple undoubtedly dominates the digital music market, but it has not bled any labels dry or begun gouging the music-loving public. Tower Records, Licorice Pizza and The Wherehouse have disappeared from the music retail landscape, but I don't recall anyone accusing Apple of any kind of orchestrated campaign to cause their demise. Again, it's a simple case of consumers voting with their wallets.


5. Publishers have to play ball with Amazon if they want to offer their books in digital form, because the Kindle is the dominant e-reader platform.

FALSE

The Kindle is the dominant e-reader platform, but it can read formats other than Amazon's own proprietary .azw file type. It can read .mobi files natively, for example. Publishers are free to sell non-.azw format ebooks directly through their own websites, and Kindle owners would still be able to read those books on their Kindle devices. It wouldn't be as convenient for customers as downloading books directly to their Kindles from Amazon, but this is the same situation as loading digital music files that weren't purchased from iTunes onto an iPod: it can be done pretty easily, though it does require transferring files to the device.

Furthermore, if publishers really wanted to ensure the Kindle couldn't dominate the e-reader landscape they could do so, by offering customers the one thing the ebook reading public has most wanted from the beginning that they aren't already getting from Amazon: a cross-platform, DRM-free ebook format that can be read across multiple devices. They could invest in the development of cross-platform e-reader software users could run on devices they already own rather than having to buy a Kindle, Kobo Reader, Sony Reader or Nook, but here again, there's a reluctance on the part of publishers to take risks, expand their business model, innovate and compete.


BOTTOM LINE: Amazon has achieved a dominant position in bookselling and e-tailing through aggressive, risky and costly startup efforts. Unlike most CEOs who hold the title today, Jeff Bezos took and held the long view through some very lean and nerve-wracking years. If his ultimate goal for Amazon is to become and remain the #1 company in its sector, then all he's guilty of is the same thing that can be said of ALL CEOs.

Perhaps if publishers and competing retailers had been a little more forward-thinking, and willing to take the same risks, they would now be reaping similar rewards. Since they weren't, they are reaping a bitter harvest of resentment and fading market share instead. It's still not too late for publishers to turn the situation around, but their time, money and effort would be better spent on R&D than M&C*.



*(moaning and complaining)

Monday, July 11, 2011

Can The Subscription Model Work For Trade Publishers?

I recently read a Slate article about how the film industry is repeating the DRM and business model mistakes of the music industry, and of course saw many parallels with, and implications for, trade publishing in it. But unlike the film and music industries, Big Pub has plenty more market and cultural shifts to contend with these days than just the rising popularity and availability of digital media.

The once-mighty Borders has failed, proving once and for all that brick and mortar is no longer the ace in the hole it once seemed for trade publishers. Authors, established and aspiring alike, are seeing fewer and fewer reasons to partner with trade publishers now that it's become clear they can get their work to a readership more quickly, keep control of their intellectual property rights, and earn higher royalties to boot by going indie. As if to add insult to injury, Amazon seems poised to eat whatever's left of Big Publishing's lunch after everyone else has had a go at the trough. But it occurred to me that there may yet be some unexplored and promising territory for Big Pub, if they're willing to entertain an unorthodox idea: a subscription model of ebook content delivery.

Much like
Gamefly and O'Reilly's Safari Books Online, major publishers could offer a monthly, flat-fee subscription service for book-at-a-time access to all their ebook titles in various ereader formats. Note that I said access, not ownership. It would be a rental-type paradigm, and like Gamefly and Netflix could be offered at various pricing tiers according to how many titles the consumer is allowed to have checked out at any given time. Such a plan would enable publishers to maintain steady, ongoing revenue streams in addition to their existing sales channels, and would allow publishers to do an end-run around Amazon, B&N's Nook store, and Apple's iBookstore, too.

Perhaps just as importantly, it would allow publishers to gracefully exit the ebook pricing, DRM and staged release debacles of the past, and finally be seen as offering a valuable service to consumers instead of being the big, greedy bad guys.

Gamefly charges the equivalent of the cost of one new game at retail prices for its basic subscription; trade publishers could do the same. At $10 - $15 per month I think plenty of avid ebook readers would be willing to sign up, because they're probably already buying at least one ebook at retail prices each month.

There are only 5 major players left in trade publishing, so even if you had to 'subscribe' to all 5 of them individually (since it's not likely they'd form some kind of collective service), you're still only talking approximately the same monthly fee as what plenty of people are already paying for their Gamefly accounts.

While publishers would lose money on accounts signed to voracious readers who currently buy numerous ebooks every month at retail prices, those folks are outliers. Most people I know don't buy ebooks at that rate, and most people I know don't read more than one book a month, either. Also, there would surely be a large contingent of people who sign up fully intending to wring their money's worth out of the subscription fee, but ultimately end up 'checking out' a book only every second or third month. Once you know the books are there for the taking any time, there's no urgency.

If you subscribe to Netflix, Gamefly or even a health club, you're probably personally acquainted with this phenomenon. I say this while gazing ruefully at the Netflix DVD I've had checked out for nearly four months now. Yep, I've paid the monthly fee for that movie three times over, and in fact could've bought the DVD for less than I've paid for this rental by now. But I still have no intention of cancelling my Netflix subscription because it's a convenience I'm willing to pay for. And maybe someday I really will end up checking out a new movie every few days, like I imagined I'd be doing when I first signed up.

Yes, there are technological hurdles to be overcome. And yes, there will be some considerable startup effort and investment. But those things are true of any new business model trade publishers might try to adopt. And heaven knows, the model they've currently got is no longer working so they're going to have to try something.

Wednesday, May 18, 2011

Publishers Be Crazy...Or Desperate

I just read this article about Bookish.com, a new joint venture being launched later this summer by Hachette Book Group, Penguin USA and Simon & Schuster. Per the article:

The site intends to provide information for all things literary: suggestions on what books to buy, reviews of books, excerpts from books and news about authors. Visitors will also be able to buy books directly from the site or from other retailers and write recommendations and reviews for other readers.

The publishers — Simon & Schuster, Penguin Group USA and Hachette Book Group — hope the site will become a catch-all destination for readers in the way that music lovers visit Pitchfork.com for reviews and information.

A couple of sentences further down, you'll read:

“There’s a frustration with book consumers that there’s no one-stop shopping when it comes to information about books and authors,” said Carolyn Reidy, the president and chief executive of Simon & Schuster. “We need to try to recreate the discovery of new books that currently happens in the physical environment, but which we don’t believe is currently happening online.”

There are three problems with Ms. Reidy's statements.

First, there is NOT "a frustration with book consumers that there's no one-stop shopping when it comes to information about books and authors," because in fact, there are several sites that offer one-stop shopping for author/book information. Perhaps Ms. Reidy just hasn't heard of such obscure, underground sites as
Amazon.com, Goodreads.com, Shelfari.com, and LibraryThing.com.

Second, nobody needs to "recreate the discovery of new books that currently happens in the physical environment," because for the average consumer, discovery of new books NO LONGER HAPPENS IN THE PHYSICAL ENVIRONMENT. Once again, it's Amazon, Goodreads, Shelfari and LibraryThing to the rescue here, not to mention genre-specific online communities like
Smart Bitches, Trashy Books and format- and device- specific online communities like Kindle Nation Daily.

Third, Ms. Reidy and her compatriots don't "believe [this is] currently happening online." Why not?! How is it possible that publishers are THAT FAR out of touch with book buyers? I'll tell you how: traditionally, publishers have viewed booksellers as their customers, and book-buyers as the customers of booksellers. They have little to no idea what's bouncing around in the head and life of the typical consumer, because they haven't had to know those things to run their business at any time in the past---past being the operative word there.

So these three major publishers are sinking massive amounts of time, effort and money into a huge new initiative that I think just about any typical book-buying consumer on the street could tell you today is destined to fail. And how do you suppose they'll be financing this new initiative? Certainly not by reducing the prices of their books, or signing more new, unproven authors, or keeping books on physical shelves longer to give them a better chance of catching on, or giving individual authors more marketing money.

I'm sure the publishers would say this initiative is all about supporting their authors and marketing books in a cost-effective way, so kudos to them for good intentions. But while they may know book and author marketing today is all about author platform, they clearly don't understand that author platform is all about community, and community is about making personal connections and feeling like you're part of a movement. Which do you think a fan of Stephen King would rather visit: Stephen King's personal site and online community of fans, or the obviously corporate umbrella site, Bookish.com?

Bookish.com content will necessarily be vetted and vanilla, so as not to hurt the corporate images and reputations of its backers and to avoid offending any site visitors. Anyone who wants the raw, unfiltered version of musings from their favorite authors and opinions of others in those authors' communities won't bother with Bookish.com when they can get the straight scoop right from the horses' mouths elsewhere.

I hate to sound so negative and dump all over publishers like this, because it's a good thing that they're finally willing to try something new. But at this point, they face the same problem Microsoft did with its Zune MP3 player: Apple got there first with the iPod, and they did it very well. If you're going to enter the marketplace with a new product for which the demand has already been fulfilled by someone else (or several someone elses), then your product has to be so incredibly, amazingly compelling that consumers will feel they're missing out by not switching to it. Microsoft tried it with the Zune; I think by now we can all agree they failed to capture enough of the MP3 player market to even make Apple break a sweat. And Microsoft has decades of experience with technology and marketing direct to consumers.

So Bookish.com gets an A for effort, but a goose egg for vision and sustainability.

Publishers: maybe you're looking at this all wrong. Maybe instead of trying to supplant the Amazons, Goodreads and Shelfaris of the world, you should be looking for ways to leverage what those sites and communities are already doing, and doing very well: crowdsourcing.

Let them tell you what the readers want to see in print and ebook forms. Listen to consumer complaints about ebook release windows and pricing, and respond accordingly. Switch to POD book production so you can offer a much wider variety of titles at a much lower cost; grousing about the lack of variety and fresh, new voices from mainstream pub is so common as to be a pastime in reader communities. Stop chasing after blockbusters and start tuning into the pre-existing discovery network to locate your new literary stars. Keep your ears to the ground for breakout indie authors, and sign them, knowing they're already proven commodities. Get and keep a bead on technologies consumers are excited about (color ebooks, interactive book apps, etc.) and invest in those technologies.

Your role as arbiters of taste and gatekeepers is a thing of the past, and the position of Reader Community Leader has already been filled. Own it. Restructure your businesses and legacy thought patterns to embrace this new reality. Now, your role is to find out what consumers want in print books, ebooks and emerging media technologies, and give it to them. Period.

Tuesday, August 24, 2010

Whither The Author-Artiste?

Seth Godin's announcement yesterday that his future works will not be traditionally published seems, to me anyway, to have finally knocked over the "Tipping Point" domino in a chain that's long been poised to open the floodgates of true acceptance and respectability for indie authorship. For authors like Godin, JA Konrath, Steven Covey, and lesser-known indies like me, this is a wonderful development. It's a clear signal that going indie can be a big step in the right direction for any author, established or aspiring, who's got an entrepreneurial spirit and commercial sensibilities. But what about all those other authors, published and aspiring, who are more in tune with art than commerce? How would a Flannery O'Connor, Gabriel Garcia Marquez, Camus, Dostoevsky or Salinger fare in this brave new world of indie authorship? Not too well, I suspect.

These are authors of seminal literature which has inspired whole generations of writers, thinkers and artists, and their works will continue to inspire thought and action for generations to come. Yet somehow I doubt any of them would've been very excited about, or done very well with, something as worldly and mundane as author platform. And this begs the question: where, and how, is the important and challenging literature of tomorrow to be discovered and brought to the public's attention? Will it be lost to the ages for want of a Twitter account and Amazon Rush?

I'm not saying the rise of indie authorship has somehow created this problem. If anything, indie authorship has opened a door of opportunity for those few authors of literary fiction and philosophical or metaphysical nonfiction who are also web savvy and/or highly motivated to get their work out to the world. After all, it's not as if mainstream presses have been clamoring for more edgy, unclassifiable, non-commercial manuscripts. Trade publishing in the United States hasn't been primarily about enlarging the canon of quality American literature for quite some time.

While there have always been passionate and compassionate editors, agents and others willing to champion this or that "great" book, regardless of its apparent commercial potential, these have increasingly been diminished to the role of mere voices in the wilderness. Because the publishing business is, first and foremost, a business, and there's nothing wrong, illegal, or unethical about that. A book that doesn't look like a substantial moneymaker isn't likely to be picked up by a big, mainstream house. Small, independent presses can bridge the gap between art and commerce to some extent, but those presses have to turn a profit to survive too. Great reviews and a slew of doctoral theses based on a given book won't pay the rent.

I've turned this over in my head again and again, but there are no easy answers. Plenty of people have gone through the exercise of sending some literary classic or other to a mainstream house or agent under a different title just to get it rejected and then knowingly blog about the generalized cluelessness of trade publishing (and in so doing, entirely overlook the fact that publishers are engaged in a for-profit business), but this exercise barely pays lip service to the larger issue. If we agree as a culture that important, if non-commercial, literature deserves wide exposure, study and discussion, who's supposed to foot the bill for getting it out there in front of eyeballs?

Indie authors like me who've worked long and hard to master platform and publishing skills may feel some righteous indignation at the notion of our artier, less business-savvy counterparts getting somewhat of a free ride when it comes to the labor involved in indie authorship, but we should try to get past this tit-for-tat mentality and look at the big picture. I know all kinds of things about self-publishing, trade publishing, setting up and maintaining an author platform, and the business side of indie authorship, and I'm a pretty good writer of entertaining little novels and instructional nonfiction, too. But I'm no Salinger, O'Connor, Dostoevsky, Garcia Marquez or Camus, and I never will be.

Is it better for the culture at large if the only new authors to achieve any meaningful level of exposure or acclaim are like me, succeeding largely for reasons having at least as much (if not more) to do with our business and marketing skills than our writerly gifts? I'm thinking, no. I have come up with some ideas to address the problem, but it's a woefully short list. Feel free to add your own suggestions in the comments area.

1. Introductory self-publishing, author platform and publishing business courses should be added to the core curriculum of all creative writing degree programs; many students in such programs may have no intention of ever self-publishing, but these subject areas are so commonplace in the publishing world of today that to be ignorant of them is indicative of an incomplete education.

2. The National Endowment for the Arts has grants on offer each year, but admittedly, they're limited to pretty specific categories and putting together an acceptable grant proposal is scarcely easier than setting up and maintaining an author blog and Twitter account.

3. Anyone who's mastered a crucial publishing or author platform skill like podcasting, ebook creation, book cover design or the like should share the wealth of those skills by providing some free instruction to their fellow writers in the form of how-to videos, articles, or podcasts.

4. Any author or publishing pro who's in a position to give wider exposure to a deserving non-commercial manuscript, book or story should do whatever they can to lend a hand to the writer in need.

Remember: it was probably some classic of literature, not a NY Times Bestseller, that originally inspired you to become a writer in the first place. Let's all do what we can to give that same gift of meaning and inspiration to future generations of writers, thinkers and artists everywhere.

Monday, February 8, 2010

Avast Ye Lubbers, And Hear Ye Me Pirate Tale of Two Clicks!

Over the weekend, a certain woman who shall remain semi-nameless—I’ll call her May—was confronted with the choice between committing piracy and…well, going without. While her story centers on a couple of music files, the larger issues it raises are equally applicable to ebooks. So hang in there, this really does have some bearing on matters of authorship and publishing.

May has been waiting for two specific, favorite old music tracks to become available for sale in digital format for many years. Both songs are from British artists, and the albums on which the tracks were originally included have been out of production for years. Kind of like a book the publisher has allowed to go out of print.

May started by checking iTunes, Amazon’s mp3 store, eMusic, and every other legitimate digital music vendor site she knows of to see if the tracks were available for sale. They weren’t, so she used each site’s contact form to request them. Months and years passed, and the tracks remained unavailable on vendor sites.

So she did periodic internet searches, just in case some new vendor might show up with the tracks on offer. She also checked the artists’ websites for any updated information from time to time. Every time she did these things, she’d spend half an hour or more on the necessary research; she really wanted those tracks, and she wanted to get them legitimately. And every time, she’d come up empty-handed. Except for the many links to pirated mp3s of the files she wanted, of course.

Those links were always there, right at the top of any search results, putting the tracks tantalizingly close. And sometimes, she’d follow one of those links to see if the tracks were really there, in their entirety, and in a high-quality file. They were. And on most of the web pages she found, the tracks were downloadable with a simple right-click/Download As command combo. No need to be a semi-hacker, or subscribe to a bit torrent service, or sign herself up for a file sharing network. Just two mouseclicks, and she’d have those songs she’s wanted so badly for so long. But every time she went on this reconnaissance mission, she’d resist the temptation of those two mouseclicks. Until this past weekend, that is.

This past weekend, she decided she was finished wasting her time and energy on the search. In frustration, she joined the ranks of the many consumers who eventually come to feel it’s the publisher’s or producer’s own fault if she downloads pirated copies, because they failed to offer her a reasonable, legal alternative.

She might’ve gone to a reseller site, like eBay, to purchase the CDs upon which the desired tracks originally appeared, this is true. But is it reasonable to expect her to spend somewhere around $10 each for the CDs, plus shipping costs, when she only wanted one track off of each? And while it may be a simple case of guilty rationalization, was she wrong to conclude that since purchasing a used copy would not benefit the artists or producers of the tracks, doing so was no better for the artists and producers than downloading pirated copies?

Now, imagine if May had been on the hunt for an ebook instead of these two music tracks. Imagine further that the book in question is out of print—though not yet in the public domain—, and neither the publisher nor the author has elected to make it available in electronic formats. May could purchase a used copy of the book from any of a number of resellers, but this won’t put any additional royalties in the author’s pocket, or send any money the publisher’s way. And May really prefers ebooks to hard copy books; she’s bought a Kindle or Sony Reader, and intends to make the most of her investment by limiting her book purchases to e whenever possible. If you were in May’s place and found yourself two clicks away from obtaining the desired book in e format, what reason would you have to resist those two clicks? What reason has the publisher or author (in a case where rights have reverted) given you to resist those two clicks?

Taking this a step further, let’s imagine the book in question is still in print, but only in a hardcover edition. May faces the choice between paying $25-30 for a ‘dead trees’ version, or two mouse clicks to get the book in the format she wants for free. May doesn’t want to cheat the publisher or author out of their due, but she can’t afford to spend that much money on a book. So she simply crosses that book off her wishlist, and while she has every intention of keeping an eye out for an electronic edition, life goes on and in a matter of days she’s forgotten all about the book. In the end, she never buys a copy at all.

In yet another scenario, imagine the ebook is made available, but only at a pricetag of $14.99, and with DRM that will prevent May from moving the ebook among her various devices. Furthermore, if May “purchases” the $14.99 ebook, she won’t really own a copy of the book at all. She’ll own a limited license to view the book’s content on one specific device, only in the format specified by the publisher, and that license is subject to recall under numerous circumstances. If the publisher becomes aware of any copyright irregularities, or if May gets into a dispute with the ebook vendor site on an unrelated matter, for example. Alternatively, she can buy the paperback for $13.99 and have a physical copy that she keeps in perpetuity, or can lend to others, or resell when she’s finished with it.

Or she can click her mouse two times and get the ecopy she wants, with DRM stripped, for free. Could you blame her for feeling the publishers’ excessive pricing and limitations on the ebook edition justify a decision to go the two-clicks route?

Observe and learn: this is how well-meaning, otherwise honest consumers are lured—some might say pushed—into piracy. Most consumers want to do the right thing. They want authors to be rewarded for their hard work. They want publishers to earn a fair profit on their products. But they also want reasonable prices, and the same flexibility and functionality they’d get with a hard copy book.

Publishers and authors who think raising the prices and restrictions on ebooks will work because readers will have no other choice are forgetting about those two mouseclicks. And the many justifications they’re giving consumers for making those two mouseclicks.

No publisher or author would have much to worry about with respect to ebook piracy if they would just give readers what they want, within reason. The criminal element that cares nothing for compensating content creators is a small group that will always find a way to steal content no matter what you do. But that group’s ranks are being joined by guilty, reluctant ‘pirates’ every day. This new type of pirate isn’t out to hurt authors, and in fact would probably be very happy to “pay” a reasonable price for pirated copies through the use of a donation button on authors’ websites. But of course, this would still be illegal and would likely put the author in hot water with his or her publisher.

Publishers: other than complaining about how wrong and unfair it is, what are you doing to make a legitimate, legal option both available, and more attractive, to consumers than a free ebook that’s just two clicks away? Because at the point where your choices with respect to ebook pricing and restrictions look more unethical to the consumer than their own choice to download a free, pirated copy does, you’ve lost the sale.

And Authors: if the only thing standing between you and giving your readers what they want is a publisher, have you considered the possibility of retaining your e-rights and releasing ebook editions of your work yourself? I’ve provided a free guide for publishing to the Kindle on my website, and there are many for-hire services that can do it for you. This is impossible for works already under contract, but is it a move that might make a whole lot of sense for your unpublished works, or works for which rights have reverted back to you?