Thursday, October 1, 2009

Why Responsible Aggregation Is Not Only NOT Evil, But A GOOD Thing

There’s a lot of hue and cry against online aggregation circulating around the interwebs these days, and I really don’t get it.

Aggregator sites reprint excerpts from other sites’ articles and blog posts, along with a ‘keep reading’ or ‘read the rest’ link to the source article/blog post. The more responsible aggregators also include the name of the author, and the most considerate ones also include links to the author’s website or blog and a link to the home page of the site where the article or post originally appeared.


If an aggregator site prints an entire article or blog post, or 50% or greater of the article/post without the author’s permission, well that’s just theft. If the ‘read the rest’ link opens the source web page in a window controlled by the aggregator, that’s tantamount to theft since it appears to the viewer as if he or she hasn’t left the aggregator site; worse yet, most such windowing systems don’t make it easy for the viewer to escape from the aggregator’s window. They may click links on the source site, but the linked pages still open up in the aggregator’s window. As a web consumer, I find those aggregator windows incredibly annoying and have come to avoid following links provided by such aggregators.

If an aggregator fails to credit the author when printing an excerpt and ‘read the rest’ link, it’s depriving the author of his or her due and that’s wrong, too. If an aggregator surrounds aggregated material with lots of paid advertising, particularly advertising with which the authors of aggregated material might take issue, that’s also an abuse of the authors’ material. But if the excerpt is brief, the author is credited, a ‘read the rest’ link is provided back to the source article without wrapping it in the aggregator’s window, links are provided to the author’s website (where available) and the home page of the site where the aggregated material originally appeared, and advertising surrounding aggregated material is minimal and non-offensive, with very few exceptions (e.g., aggregation of material the author is offering for sale) I really don’t understand why authors or anyone else should have a problem with it.

Publetariat, a site I founded and for which I’m Editor in Chief, has a mix of both original and aggregated material. The site focuses on content for indie authors and small imprints, and operates on a ‘we scour the web for relevant articles so you don’t have to’ sort of paradigm while also providing a discussion board area and member profiles with blogging capability. Every weekday at about 11am PST, I tweet a link to the site with the titles of articles posted to the site for that day. My tweet is often retweeted by my Twitter followers, but I’ve noticed another phenomenon going on: some people retweet, but only after changing the link to point directly to the source article. They seem to be making a pointed, if somewhat passive, statement against Publetariat’s aggregation, but I don’t know why they feel the need to do so since Publetariat is providing a service to both the author and readers.

Publetariat is a heavily-trafficked and well-respected site in the publishing world, and it gets several thousand unique visitors every week. It also gets thousands of RSS feed hits every month. The site has a traffic rank in the top 2% of all sites worldwide, and a Technorati blog rank in the top .2%. In other words, getting your material on the front page of the Publetariat site gets you a LOT of exposure to a highly targeted audience of authors and publishers. Let’s look at a specific example.

My blog post entitled “Self-Publishing: Future Prerequisite” was published on my blog on 9/22/09 and cross-posted to the Publetariat site the same day. To date, the post on my blog has received 221 hits. Not too shabby. But the same post on Publetariat has received 709 hits: over three times as many reads. In the current climate, in which authors are supposed to be doing everything they can to attract readership and attention, why wouldn’t they want three times as many readers for their content? And if you’re an author services provider, such as an editor, book doctor or promotional consultant, why wouldn’t you want three times as many authors to know about you and your site?

To date, there have only been two authors/webmasters who’ve asked to have their aggregated material removed from the Publetariat site, and both times, Publetariat has complied with the request. But I will never understand why those authors/webmasters are turning down an opportunity for such highly-targeted, free exposure from a responsible aggregator.

When Publetariat aggregates, we credit the author, provide a ‘read the rest’ link that isn’t wrapped in a Publetariat window, provide a link to the author’s own website where available, provide a link to the home page of the site on which the aggregated material originally appeared, and sometimes even provide links to buy the author’s books or other merchandise---and these are not affiliate links, Publetariat isn’t making any money on those click-throughs. We do everything we can to ensure both the author and the site where the article originally appeared will benefit from being aggregated on Publetariat.

What about advertising? Isn’t Publetariat profiting from aggregation through its site advertising, and not sharing that profit with the bloggers and authors who’ve made it possible? While Publetariat does carry paid advertising, from the day the site launched to today, despite our impressive traffic stats we’ve received a grand total of about US$65 in ad revenue. All the rest of the advertising on the site consists of public service announcements and traded links. Advertising revenue isn’t even enough to cover our hosting expense.

So, it’s clear that Publetariat is a responsible aggregator. You can also see what Publetariat has to offer an author of aggregated material, and that Publetariat isn’t profiting financially from aggregation. But there’s one more facet to explore here: why it’s better for a reader to discover a given blog post or article aggregated on Publetariat instead of on the source site or blog.

When a reader visits my blog, they’re getting my content only. That’s great for me, but somewhat limiting for them. If they come across my blog posts on Publetariat, they’re also getting exposure to lots of articles and blog posts from my fellow authors, author service providers, publishers and more. Sometimes, they’re seeing material relevant to writers that originated from a site they weren’t at all likely to discover on their own because it’s not a site geared specifically to writers. It’s like going to a great party that’s filled with fascinating people and discussions, any of which you’d love to know more about, and having introductions to those people and discussions made on your behalf by the host of the party.

People who retweet links to Publetariat’s aggregated material only after editing the link to point directly to the source site are leading their Twitter followers away from the party, and depriving them of everything else Publetariat has to offer.

A last objection that’s sometimes raised is the matter of click-throughs. Some will argue that the click-through rate on ‘read the rest’ links is low, that many visitors to the aggregator site will only read the posted excerpt. This is true, but every reader who does click through is a reader you didn’t have before your piece was aggregated.

So if Publetariat or any other site wants to aggregate your material, so long as the aggregator site is higher-profile than your own site/blog and they intend to aggregate responsibly (with proper credit and links, no wrapper window, no offensive advertising), it’s not evil. It’s the easiest free promotion you can get.

And if you’d like your site or blog to be on Publetariat’s list of available sources for aggregated or reprinted material, post your name and a link in the comments section, below, along with your preference for having your material merely excerpted with a ‘read the rest’ link, or reprinted in full on the site.

Tuesday, September 29, 2009

Publetariat Presents: The First Indie Author Stem-to-Stern Workshop Cruise!

*UPDATED* (see revision in blue, below)

Have you been wishing you had some time to speak with me in person about your self-publishing quandaries and questions, preferably while on a cruise to the Mexican Riviera? Or perhaps you've wanted to ask NYT bestselling author Scott Sigler how he crossed over from indie to mainstream success on the basis of his author platform, ideally while sipping a colorful cocktail out of a hollowed-out pineapple? Maybe you've wished you could quiz author platform and book marketing maven Joanna Penn about your specific book promotion situation as both of you lounge poolside? UPDATE: Kirk Biglione and Kassia Krozser will be presenting on Author Platform and Social Media For Authors. Or maybe you've wanted to publish your work for the Kindle and make it available for sale in Amazon's Kindle book store, but have assumed there's no way you could possibly take on that task without the help of ebook publishing expert Joshua Tallent and a neverending seafood lunch buffet?

Then this is the trip for you! From Publetariat:

In this exclusive, weeklong, all-workshop cruise aboard the Carnival "Fun Ship" Splendor (the one with the big waterslide you've seen on Carnival's TV commercials!), just 24 UPDATED: 30 attendees will have the opportunity to learn everything they need to succeed with self-publishing, ebook publishing, podcasting, author platform and book promotion from Publetariat founder and Editor in Chief / self-publishing expert April L. Hamilton, ebook publishing expert Joshua Tallent, authors and podcasting experts Seth Harwood and Scott Sigler, and author platform / social media experts Kirk Biglione and Kassia Krozser---all while enjoying a wonderful cruise vacation on the Mexican Riviera from March 7-14, 2010 UPDATED: October 10-17, 2010!

In addition to attending four, 3-hour workshop sessions on POD Publishing, Ebook Publishing, Author Platform/Social Media and Podcasting/Author Platform, each attendee will also receive a private, one-on-one, 45-minute coaching/consulting session with the speaker of his or her choice. This private consulting session alone is a $300 value. Add to this the opening night Meet and Greet, mid-week mixer and farewell mixer, and you've got a whole lot of face time with workshop speakers to get your questions answered and issues addressed as part of a very small group.


Also, we've scheduled all our workshops for "at sea" days, so attendees will be free for sightseeing and shore excursions on the three in-port days at Puerto Vallarta, Mazatlan and Cabo San Lucas. If you're already thinking about taking a vacation and attending a writers' retreat or conference next year, why not do both in this one trip?


For full details on pricing, the workshops, cruise itinerary, presenter bios, travel agent contact and more, check out the Indie Author Stem to Stern Workshop Cruise page, and if you're interested, register and get your US$25 deposit for the cruise in right away; there are only 24 UPDATED: 30 slots available, and once they're gone, they're gone!

Tuesday, September 22, 2009

Self-Publishing: Future Prerequisite

Until recently, if you were self-published virtually any agent or book editor worth her salt didn’t want to hear about it. Many of them would want nothing to do with you at all, as if your self-published status might rub their own cachet off or something. But given the tenor and content of the sessions at this year’s Writers Digest Business of Getting Published Conference, I predict it won’t be long before agents and editors will routinely respond to queries by asking what you’ve self-published, and how it’s doing. That’s right, and you heard it here first:
I predict that within 5 years, self-publishing will no longer be an option, but a prerequisite for unknown, aspiring authors hoping to land a mainstream publishing deal. It’s the logical, inevitable next step in author platform.

At the conference, the prevailing message was that authors, both aspiring and already published, need to be getting themselves and their work out there in front of the reading public at every opportunity. And guess what? If you’re blogging or making your writing available for download in ebook or podcast formats you're already self-publishing. As for those who aren’t doing these things for fear of intellectual property theft, in numerous sessions attendees were reminded of Tim O’Reilly’s now legendary quote: that for anyone trying to build an audience, “Obscurity is a greater threat than piracy.”

Seth Harwood and Scott Sigler, both of whom broke through to mainstream success after building an audience for their podcasts, advised conference attendees that the best way to get publishers to sit up and take notice is to demonstrate your ability to build an audience and move your material on your own. Social media guru Chris Brogan said the easiest way to get a book deal is not to need one---because you’ve already established your own platform and have your own audience---, and proposed that rather than follow established roads, aspiring authors should go where there are no roads and create their own. Writers Digest Publisher and Editorial Director Jane Friedman reminded us that here in the 21st century there are no longer any rules in publishing, and reiterated the notion that for aspiring authors, platform comes before the book deal. Be The Media author David Mathison hammered away at the importance of connecting with your readership directly. Booksquare’s Kassia Krozser urged authors to push out into every available channel to enable readers to find them, and as for The Writer Mama Christina Katz, the title of her most recent book is Get Known Before The Book Deal ('nuff said!).

So, how do you intend to enable readers to find you, or build an audience, or connect with readers directly, or get known before the book deal if you’re not publishing or podcasting any of your work? You can’t just tell your site or blog visitors your writing is great, they should trust you on that, and then expect to hold their interest with what amounts to a lengthy series of hang-in-there-I-swear-when-the-book-comes-out-you’ll-love-it messages.

As we all already know, a manuscript’s content is only one piece---an increasingly small piece, unfortunately---of the decision-making puzzle when it comes to convincing a publisher to make an offer. When the editors, marketing wonks and other decision makers get together to consider which manuscripts to acquire, Risk is the name of the elephant in the room and mitigating risk is the key to a sale. When you approach an agent or editor with a quality manuscript, you may convince them you can write but you’re doing nothing to reduce their fears about the eventual book’s performance in the marketplace. If you can approach those same people with a book that’s already in the marketplace and already has a fan base, you’ve already answered the question of how the book will perform post-publication. You’ve reduced their antacid intake by half and given them some very good reasons to invest in you and your book.

Don’t let anyone tell you self-publishing is a desperation move. It’s a power move.

Sunday, September 6, 2009

How To Lose Fans and Alienate Visitors

Hi, Joe or Jane Author. My name is...well, it doesn’t really matter what my name is, all that matters is I’ve just signed up for your newsletter, or started visiting your site or blog, or registered for membership on your site, or started following you on Twitter, or friended you on Facebook or MySpace or FriendFeed or Goodreads or LibraryThing or something similar. This should be the start of a wonderful relationship, in which you share useful and amusing information with me and I sing your praises to everyone I know, buy your books, register for your webinars and show up to your speaking engagements. So far, so good. Now here’s how to f**k it up.

Bombard me with emails. When I signed up for your newsletter, Helpful Tips or the like, unless you specified otherwise at the time I signed up, I’m expecting to hear from you no more frequently than once a week. And in all honesty, if your messages take longer than about five minutes to read, I won't. Between my job, my family commitments, my social commitments, my own reading and writing, and the fall TV schedule ramping up again, I don’t have time to wade through your too-frequent or too-lengthy missives.

Bait and switch me. It might surprise you to learn that when I signed up for your newsletter or Helpful Tips I was expecting to receive…wait for it…news or Helpful Tips, NOT advertising messages. It’s fine to have a one- or two-line sales pitch at the end of your email, or to send out the occasional message about your upcoming book or speaking engagement, but the rest of your content better be worth my time and attention. Look at it this way: would you read a magazine that had nothing but full-page ads in it? If your favorite TV show suddenly started consisting of 80% ads and 20% show, would you keep watching it?

Son of bait and switch me. If you’ve promoted your free webinar, ebook, members-only site, newsletter or whatever else you’ve got as Twenty Surefire Strategies to accomplish some goal, and I sign up, I’m expecting to receive…you guessed it: Twenty Surefire Strategies. When you give me a series of sales pitches for twenty fee-based products or services from you and your affiliates instead, I tend to conclude you’re a lying liar.

Return of the son of bait and switch me. Goodreads, LibraryThing, Shelfari and other reader community sites are places where people share their reactions to books they’ve read and engage in discussions about all things book-related, generally from a reader’s perspective. If the only books on your virtual shelf are those you’ve written yourself, or if you’ve got a variety of books on display but reserve your gushiest reviews for your own work, it’s obvious you’re using the site as a marketing outlet. Way to give new authors everywhere a bad name.

Bait and switch me, the revenge. It’s great that you’re branching out into new areas, or already operating in multiple areas, but don’t assume I want to branch out with you. I signed up for your Sci Fi Wonks site because I enjoy science fiction in general, and yours in particular. Imagine my surprise (and annoyance) when I also started receiving emails from your Gory Horrors site. And your Renaissance Romance N’ Ribaldry site. And your [insert religious affiliation here] Inspiration Of The Day site. And your eBay store. Bonus question: how angry do you think I was to find there were no “unsubscribe” links in any of the unwanted emails?

Bait and switch me, the final chapter. I understand I may need to provide my email address when posting a comment on your blog or site, because it protects you from spammers and hackers. And of course, if I’ve used the Contact form to send you a remark or question off-site, you need my email address to respond to me. But neither of these actions gives you the right to add me to your mailing list. Even if you’ve added some verbiage to your site pages to indicate that’s what you’ll do anytime someone enters his or her email address anywhere on your site, since that’s not how upstanding and honest most sites operate, if you want to avoid any appearance of bait-and-switchery you need to have a separate page just for mailing list signups.

Bait and switch me, the remake. Facebook, Twitter, FriendFeed, MySpace and other social networking sites are intended for…seriously, do I have to say it? Social networking. Not marketing or sales pitches. If most (or worse, all!) of your tweets, status updates or blog entries are only there to promote yourself or your work, you’re wasting my time. Just like I said about signing up for your newsletter or Helpful Tips, I wasn’t expecting to get a steady stream of advertising.

Are you beginning to sense a common thread? When I’m getting a lot of quality content from you, I don’t mind getting a modicum of advertising and promotion too. Sometimes I’m truly glad to hear about your new book, service or product, especially if I’m getting a special discount, premium edition or access to material or events not made available to the general public. But the moment the balance between content and advertising tips in the direction of advertising, I’m out. The moment I start thinking you’ve abused my trust, I’m out AND spreading the word. So please, don’t make me tweet angry.

Tuesday, August 4, 2009

I'm Back - With A Post About 'The Rules'

I've been away because I've been judging in this year's Writer's Digest Self-Published Books contest, and unlike some other contest judges I know of, don't think it's fair to reject any entry after reading only the first paragraph---or less. I read all of the 25 books allotted to me from cover to cover, and went back to re-read certain passages in most of them when compiling my judging notes. I say this not because I'm fishing for compliments on my judge-ery, but because the experience of reading all of those books, in a short period of time, in the context of a contest really opened my eyes to something: strict obedience to The Rules is more likely to ruin your work than breaking them.

You know about The Rules, right? That collection of unofficial, yet oft-posted admonitions purporting to warn fiction writers about the prose and story bugaboos that will result in instant rejection? Things like, "delete all adverbs," "vampire stories don't sell anymore," and "publishers hate prologues"...ringing any bells?

As we all know, it's not difficult to find numerous exceptions to any such rule among mainstream, bestselling books. But the response to these rebuttals is invariably some airy statement about how big name authors can get away with that stuff because they have an established fan base, whereas you, a mere beginner in the game, never could. This statement and all its variations are wrong.

Paradoxically, the only distinction between a flawed piece of prose and a flawless one is the question of whether or not the prose sings. In other words, if we feel it does not sing, we say the prose is flawed. It's usually pretty easy to zoom in on problematic sentences or passages that seem awkard, and if certain aspects of those sentences or passages seem to repeat in other works you judge to be flawed (e.g., heavy use of adverbs), it doesn't seem like much of a leap to conclude the repeated items are the root of the problem. It seems very logical to conclude that if only those specific items were eliminated, the prose would be flawless. But as it turns out, this is a HUGE leap and it's NOT logical. There are only two possible reasons for finding broken rules in big-name authors' books: either the broken rule wasn't noticed, or else it was noticed but editors deemed it too minor to bother changing.

If a flaw was noticed but left unchanged, the author isn't necessarily 'getting away with it.' Readers notice when prose is awkward, but they're not generally peeved enough about it to return the book for a refund. Even so, many an established author has found his readership fading right in line with his attention to detail, so breaking The Rules isn't some automatic privilege of becoming a big-name author. I'm sure anyone reading this can think of at least one former-favorite author whose books you stopped reading because the quality of the work seemed to be slipping, or getting repetitive. It's not like authors have to toe the line right up until they hit the Times' bestseller list, but can relax from there on in. Sometimes flaws go uncorrected simply because in terms of time, money and human resources, the publisher's judgment came down on the side of "leave it alone".

If the so-called flaw wasn't noticed, that was either due to a simple editorial oversight or because the so-called flaw wasn't perceived as a flaw at all. In either case, the author still isn't getting away with anything. The question of whether or not the prose is flawed ultimately comes down to each reader's individual experience, and if a reader doesn't like the work, it doesn't really matter what his specific reasons are. That reader will come away thinking the writing was weak.

When a so-called flaw isn't perceived by readers as a flaw at all, the work isn't some exception that proves The Rules. It's an example of excellent authorship, and excellent authorship isn't about how many adverbs you use, or whether your story has a prologue, or whether your protagonist is a vampire. Excellent authorship in fiction is about storytelling. It's about pulling the reader or listener into a world you created and convincing her to care enough about the characters in that world to invest many hours of time and effort on learning more about what happens to them. It's about engaging the reader or listener so fully that he literally shuts off all awareness of the "real" world around him, whether because he's immersed in the plot or fascinated by the characters---or both.

The thing is, excellent authorship cannot be defined in any fixed manner; what makes one piece of work wonderful may be entirely different than what makes another piece of work equally good. For example, many people would laud Terry Pratchett for the humor in his Discworld books, but that doesn't mean that as a rule, all novelists should strive to inject humor into their work. Similarly, many others greatly enjoy the occult elements in Anne Rice's vampire and witch novels, but that doesn't mean adding occult elements to your novel will make it a surefire winner.

Conversely, choosing what to leave out of your novel by hewing to The Rules like they're your religion will not make your novel a surefire winner, either. What it WILL do is drain all the life, personality and originality from your work. In judging, I read many books that were absolutely pristine in terms of following The Rules yet were so boring, predictable or colorless that reading them felt like homework. Many aspiring authors don't seem to realize this, but an author's unique "voice", his or her specific style of communicating, is defined by when and how that author breaks The Rules. If you never break The Rules, you will never find or develop your author's voice. And as a reader, having recently read 25 novels from different authors in rapid succession, I can tell you that I'll take adverbs, prologues and vampires over boring in my novels any day.

Some of the best work I read broke numerous rules, and in every one of those cases the storytelling was so powerful that I didn't even notice any rules being broken until much later, when I went back to try and put my finger on the specific qualities that made certain entries so much stronger than others. At that point I had my eye out for The Rules, and having been schooled in them for so many years I suspected I'd find the stronger entries were stronger precisely because those authors managed to avoid breaking The Rules. But I was wrong.

In comparing the greats to the not-so-greats, there was plenty of rule-breaking happening on both sides of the fence. The only difference was, in the greats I didn't notice the rule-breaking during my first read-through, whereas in the not-so-greats I HAD noticed. It became very clear to me that what separates successful prose from flawed prose isn't the question of whether or not the author uses a prologue, adverbs, vampire characters, or breaks any other rule: it's whether the author succeeded in pulling me in. Period. But since there's no simple way to explain how to pull a reader in, no universal method or style that works for all writers in all genres at all times, we tend to find other, easier mile markers upon which to hang our hats. Hence, The Rules are born. Hence, huge populations of writers become convinced that good fiction writing is about following rules, not storytelling. I think this must be because it's very comforting to believe there's some secret formula or magic method that invariably leads to success, and very scary to think there isn't.

In my critiques of those 25 books, my notes on how the books could be improved had to do with things like characterization, phrasing too awkward to be easily understood, story arc, plot logic and pacing. I didn't advise anyone to kill the adverbs, strike the prologue, or eliminate the undead from their stories. I'd already read plenty of work that had done all those things and more in service (or servitude) to The Rules, yet still failed to hold my rapt attention. In the end, the books that piqued my interest and held it were the ones I judged most promising, regardless of The Rules. Plenty of these needed a good edit, a little work on pacing or character, or improvement in some other area of mechanics, but all of those things are easy to fix. If your story lacks personality, originality, or imagination, neither I nor anyone else can tell you how to fix those problems. It's like telling a musician to play better.

If you must have rules, I'd say these are the only two you need:

1. If it weakens, or adds nothing to the work, change it.

2. If it strengthens the work, leave it alone.

I think you'll find that these two rules alone cover everything from spelling and grammar to plot and pacing, and that there's no flaw you can think of in a piece of prose that can't be fixed through the application of one or the other of these two rules. Even murkier areas like character, theme and tone are covered by these two rules, because every choice you make in drawing character, conveying theme and setting tone will weaken, add nothing to, or strengthen the work overall.

But as I'm sure you've noticed, these rules are fairly useless unless you can tell the difference between what weakens/adds nothing to, or strengthens, a piece of work. And if you can already tell the difference, then you don't need these rules to begin with. Unfortunately, there's no rubric to which you can refer on this, it comes down to your gut and the reactions of your readers. Even spelling and grammar aren't so clear-cut as you might think; believe it or not, there are times when purposeful misspelling and incorrect grammar really can strengthen a story; just ask Burroughs or Vonnegut.

In the end, the inherent problem with conventional wisdom is that if you follow it, you end up with a conventional product for conventional people. And when was the last time you heard a novel praised for being conventional?

Thursday, June 25, 2009

Psst! Discount Code For Writer's Digest Business of Getting Published Conference

I'll be presenting a workshop at this year's Writer's Digest: The Business Of Getting Published Conference, and the nice folks at WD have provided me with a $50 discount code my audience can use when registering for the conference (discount code below). From WD:

The Writer's Digest Conference: The Business of Getting Published is designed to guide any author through the new dynamics of today's publishing world. The event is Friday, September 18 through Sunday, September 20, 2009, at the Marriott Marquis Hotel, on Times Square in New York.

With emphasis on platform, networking and social media, The Writer's Digest Conference is an innovative and ground-breaking conference, featuring the industry's top forward-thinking speakers, leading sessions on topics relevant to the current state of the publishing world. Chris Brogan, social media genius, is the keynote speaker. Other speakers include Mike Shatzkin, the industry's top
publishing consultant; David Mathison, whose online sales success is the
new business model; Bill O'Hanlon, one of the country's top motivational speakers; April Hamilton, leading proponent of independent publishing; Jennifer Gilmore, author and former publicity director at Harcourt; Kassia Krozser, editor of BookSquare.com, a leading publishing blog; Christina Katz, author and well-known blogger; Amy Cook, attorney focusing on issues affecting writers and small publishers; independent editors Ruth Greenstein, Linda Carbone, and Alice Rosengard; and Seth Harwood and Scott Sigler, whose own podcasts and videocasts have made them superstars in the business; and many more, plus the editors of Writer's Digest!

Registration is now open at www.writersdigestconference.com. Writer's Digest has partnered with the Marriott Marquis to bring you an incredible rate of $199 per night. Details on the website.


My specific workshop is called "Indie Authors and the Temple of DIY":

This 90-minute session will cover three major topics: Laying The Groundwork, Publishing, and Promotion.

‘Laying The Groundwork’ will address what it means to be an indie author, how to decide if indie authorship is right for you, publishing options (i.e., Print On Demand [POD], subsidy, ebook, podcast/audiobooks), how to choose a publisher, and creating your author brand.

‘Publishing’ will delve into the nuts and bolts of publishing: when and how to hire out for professional services like editing and book cover design, formatting your manuscript for POD and ebook publication (including Kindle publication), working with a POD publisher, using Smashwords and Amazon DTP to publish ebooks.

'Promotion' will provide an introduction to Author Platform and a survey of both traditional and new media approaches to book promotion, with a specific emphasis on budget-conscious strategies.

Attendees will be given access to free, supporting excerpts from The IndieAuthor Guide, provided online in the form of downloadable pdf documents.

This workshop will be offered on Saturday, and again on Sunday. I'll also be there for the "Breakfast With the Stars" networking continental breakfasts on both days. And now...drumroll please...here's that discount code: HamS6.

Hope to meet some of you there!

Monday, June 8, 2009

An Author's Field Guide To Internet Trolls

‘Author Platform’ is the buzzphrase of the moment. If you’re doing a good job of creating and maintaining that all-important communication channel between yourself and the public, it’s only a matter of time before the web trolls descend upon you to ruin things for everyone. Herewith, I present a relevant excerpt from Ms. Gertrude Strumpf-Hollingsworth’s “Encyclopedia of Annoyances, Bothers and Frustrations”, which provides a valuable natural history lesson in the identification and management of the species most likely to darken an author’s virtual doorstep.

Introduction
The Internet Troll (webicus infuriatum) is a hardy, highly adaptable family of parasites with established populations all over the web. Most leading Techno-Naturalists classify it as a viral organism due the fact that it reproduces by infecting members of targeted populations. Once exposed to webicus, susceptible individuals soon display the aggression, vitriol and boorishness which are the identifying hallmarks of all Trolls.

Hiding behind a pseudonym, webicus will quickly become the dominant element in any online ecosystem which provides it with a steady supply of attention and argument. In fact, webicus is so skilled in monopolizing these resources that it frequently drives off larger, but more peaceable, local populations. While all Trolls are destructive, there are perhaps none so pernicious as the subspecies which target author websites and online writer communities. Armed with a voluble nature and much larger vocabularies than other Trolls, these are particularly troublesome.

The Queen Bee/King Drone (lordicus cliqueium)

Behavior: Lordicus begins by befriending charter members and site owner/administrators alike with its initial friendliness and offers of assistance. With favors banked and loyalties established, lordicus reveals its true nature when another community member voices a dissenting view, or becomes as well-liked as lordicus. In either case, lordicus and its followers close ranks to attack or freeze out the other member, claiming to speak on behalf of the entire community.

Control: The only effective method of lordicus control is a strongly-worded email from the site owner or administrator. Lordicus’ response is invariably a dramatic, martyred leave-taking from the site, after which it will continue to lurk and foment dissention among other members via off-site communications.

Identifying Call: A shrill, “Who do you think you are?”, sometimes followed by a low-pitched, “Nobody cares what you think, anyway.”

The Puffed Pedant (self-importantia verbosia)

Behavior: Self-importantia is known for its lengthy, patronizing deconstructions of other members’ writing, in which it takes great pleasure in pointing out every broken rule of grammar, plotting, characterization and the like, regardless of whether or not said rules were broken intentionally, as a stylistic choice. Given that s.i. is never a published author in its own right, one might expect other community members to routinely disregard its remarks. However, s.i. posts with such smug conviction that it effects a sort of Jedi Mind Trick on the least experienced and most gullible members of the community.

Control: Since s.i. doesn’t technically overstep a site’s Terms of Service, there’s little the site owner/admin can do to put a stop to its antics. It was once thought that exposing the Pedant to the works of Kurt Vonnegut or Anthony Burgess would humble and silence the creature, but field studies have proven it will merely label such works “the exception that proves the rule” and emerge both unscathed and uneducated by the experience. Depriving s.i. of the attention, argument, and writing samples it craves usually proves more effective.

Identifying Call: A repetitive, clucking, “Do your homework.”

The Prickly Recluse (hypersensitivium rex)

Behavior: This species is known for its uncanny ability to incorrectly interpret the tone or meaning of any other member posts, regardless of how innocuous those posts may be, invariably choosing the most negative or insulting meaning possible and taking that meaning entirely personally. From there, hypersensitivium will repeat and repost its incorrect interpretation in an effort to rally support and sympathy for itself.

Control: First-time victims generally interpret the Recluse's behavior as innocent misunderstanding, and will usually attempt to resolve the matter with an apologetic, clarifying post. However, since hypersensitivium will misinterpret the palliative post as well, such efforts are destined to fail. A warning post or email from the site administrator will generate one last, self-pitying post from the Recluse, followed by several weeks of absence from the site. It is from this latter behavior that the Recluse gets its name.

Identifying Call: A sharp, striking, "How dare you!"

The PubPro Mimic (wannabeum knowitallia)

Behavior: This type of Troll masquerades as a publishing industry professional with many years of relevant experience, yet never offers any proof of its claims and simply ignores all requests for such. Nevertheless, using its supposed trove of expertise as bait, wannabeum easily attracts a cadre of insecure writers looking for a “secret handshake” or other insider knowledge that might give them an edge in getting published. Since wannabeum lacks the expertise to which it lays claim, its haughty assertions about writing, getting an agent, publishing and bookselling are largely false. Even so, any attempt to correct the Mimic directly, or even to merely post an alternative viewpoint, will backfire in a firestorm of belittling recriminations from the Mimic, which will rely on its claimed expertise as all the support or proof its posts require.

Control: Catching wannabeum in a resumé lie will cause it to immediately vacate a site, but this is nearly impossible since wannabeum never posts under its real name and is careful to keep the identifying details of its claimed career experience vague.

Identifying Call: “If you’d worked in the publishing business for as many years as I have, you’d know how ridiculous you sound.”

The Equalizer (evenus stevenus)

Behavior: Evenus is the self-appointed score keeper and referee of any community it inhabits. Evenus keeps constant track of who has shared good or bad news, who has posted congratulations or sympathy, and whether or not such congratulations or sympathies are adequately effusive and timely. Anyone failing to pass the Equalizer’s test is subjected to the same kind of freeze-out favored by the Queen Bee / King Drone, but unlike that species, the Equalizer keeps the impetus behind its attack secret for as long as possible. Often, Evenus deprives its victims of this information for so long that another member of Evenus’ circle is ultimately the one to reveal it.

Control: As with the Puffed Pedant, since Evenus doesn’t technically break any site’s Terms of Service, little can be done to discourage it. One can either ignore Evenus or strive to steer clear of it.

Identifying Call: frosty silence.

The Sock Puppet Master (bittera duplicator)

Behavior: Perhaps the most pathetic of all the Troll species which favor author communities and websites, bittera creates its own support network by setting up multiple user accounts. It uses these accounts to create negative or attacking posts about others and their work, then uses its other accounts to second its own opinions in a masturbatory fashion.

Control: No specific action is necessary. Bittera will eventually reveal itself as a fraud by losing track of its various aliases, posting in the tone or style of one persona while logged in as another. Once exposed, this Troll will immediately delete all of its past posts, close its many accounts and move on to a new site. It may reappear months later to set up a new collection of accounts and aliases, but only when it’s sure its past activities have been forgotten.

Identifying Call: mockingbird-like repetition of, and agreement with, anything posted under any of its many aliases.

The Fake Friendly (condescendiosa passive-aggressivium)

Behavior: This Troll openly attacks and insults authors and their work, and when called to account for its unacceptable behavior, claims its remarks have been misinterpreted and it meant no offense. For example, in a thread about the merits of giving away free ebook copies as a promotional gambit, following the post of a member extolling the virtues of free ebook copies, it may post, “If your book was any good, you wouldn’t have to give it away.” When the other member responds with understandable anger and offense, the Fake Friendly will defend itself by retreating behind a response along the lines of, “I didn’t say your book actually is no good, I’m just saying that you deserve to be paid for quality work.”

Condescendiosa can keep this back-and-forth dance of insults and re-interpretation going indefinitely, but its most maddening behavior is its penchant for claiming the moral high ground by recasting its abuse as simple, well-meaning honesty, which it says others can’t tolerate on account of being overly sensitive.

Control: Much like the Sock Puppet Master, this type of Troll is always the cause of its own undoing. As it slashes and burns its way through the community, systematically training its disingenuous focus on member after member, condescendiosa eventually finds it has more enemies than cohorts and vacates the premises.

Identifying Call: “You’ll never make it as a writer if you don’t develop a thicker skin,” and “I don’t know what you’re so upset about.”